Effective date: 15 July 2026
SacredVolt offers a seven-day refund window for the first purchase of an eligible SacredVolt subscription. To request a refund, contact us within seven calendar days of the original payment and explain the issue so we can verify the account and transaction.
A first subscription payment may be eligible when the request is submitted within seven days, the account has not been suspended for abuse, and usage has remained reasonable for evaluation. Approved refunds are returned to the original payment method where supported.
Renewals after the first billing period, partial billing periods, setup or migration work already delivered, custom development, consulting, consumed message or telecom usage, advertising spend, taxes, payment-processing fees that cannot be recovered, and third-party provider/API charges are normally non-refundable.
You may cancel future renewal according to the account and billing options available to you. Cancellation does not automatically create a refund for time already used. Your access may continue until the end of the paid period unless otherwise stated.
Email support@sacredvolt.agency from the workspace owner's registered email address. Include the workspace name, invoice or payment reference, purchase date, and reason for the request. We may ask for additional information to prevent fraud.
We aim to review complete requests promptly. After approval, the payment provider or bank controls when funds appear in your account, which may take several business days. Nothing in this policy limits rights that cannot be excluded under applicable consumer law.